Frequently Asked Questions
Find answers to common questions about our products and services
General
Products
Business
What is Dynace Global?
Dynace Global is a health and wellness company that offers a range of high-quality nutritional supplements and lifestyle products. We also provide an independent business opportunity for individuals to build their own teams and earn income through our global network marketing model.
How do I place an order with Dynace Global?
You can order Dynace Global products through our official online store or by contacting an authorized Dynace Global Distributor in your region. Simply create an account, select your products, and follow the checkout steps. Payment options will be shown at checkout.
What payment methods does Dynace Global accept?
We accept secure online payments via major credit/debit cards, bank transfers, and regional payment systems where available. All transactions are processed through encrypted payment gateways for your safety.
How do I track my order or commission earnings?
Once logged into your Dynace Global account, you can view your order history, shipment tracking, and commission reports in your dashboard.
What is Dynace Global's return and refund policy?
We want you to be satisfied. If you receive a damaged or incorrect product, contact customer support within the specified return window. Refunds or exchanges are processed according to our Returns Policy, which varies by region and product type. Please review the policy section on our website or contact support for details.
How can I contact Dynace Global for support?
You can reach our customer care team through the support form on the official Dynace Global website, via email at the regional support address, or through your Distributor. Support hours and contact details are provided in your local office directory.
What types of products does Dynace Global offer?
We offer a range of premium health and wellness products including nutritional supplements, health beverages, and wellness solutions. All our products are manufactured following strict quality standards and certified by relevant authorities.
Can I join Dynace Global as a Distributor?
Yes — anyone who meets our business requirements can register as an Independent Distributor. Once registered, you can purchase products at member pricing, build your team, access training resources, and participate in our compensation plan.
How does the Dynace Global Compensation Plan work?
Our compensation plan rewards Distributors for direct sales, team sales volume, and leadership development. Earnings may include retail profit, bonuses, and rank advancement rewards. Detailed plan documents are available once you register or request them from your sponsor.
Is there a minimum order requirement to qualify for commissions?
Yes, to qualify for commissions and bonuses, Distributors typically must purchase or sponsor personal sales that meet a minimum point value (PV) threshold within a qualification period. Exact requirements are outlined in our Distributor Handbook.
Does Dynace Global offer product training and business support?
Yes — we provide training webinars, business tools, marketing resources, and community support to help Distributors grow their business and understand our products.